Why Self-Storage Companies Should Invest in Virtual Tours for Prospective Renters Making a Great First Impression Letting Customers See the Space Before They Step In Virtual tours give customers a sneak peek into your self-storage facility without even having to leave the couch. Imagine scrolling through your phone, thinking, “Yeah, I could totally fit my […]

How to Use Data Analytics to Optimize Your Self-Storage Facility’s Performance Tracking Customer Behavior in Your Facility How to spot trends in move-ins and move-outs Ever wonder why some months feel like everyone’s coming in and other months, you’re lucky to get a single new renter? Data can clue you in! Check out what times

Solving the Self-Storage Security Dilemma: Tips for Protecting Your Facility and Clients Choosing the Right Security System for Your Facility Cameras: Picking the right spots for eyes on everything Good cameras are like having eyes everywhere. You want to see it all, from who’s rolling in and out to those late-night peek-a-boos. Here’s the scoop

How Self-Storage Companies Can Thrive During Economic Uncertainty Build Customer Loyalty Like a Pro Offer Personalized Deals and Discounts When the going gets tough, a little bit of kindness goes a long way. Offering personalized deals can make customers feel like they’re getting VIP treatment. If you’ve got regulars who rent units for long stretches,

Why Self-Storage Businesses Are Losing Customers And How to Get Them Back Customer Service Issues Let’s face it, if your customers feel like they’re being ignored or treated like just another number, they’re going to bounce. You can have the best storage units in the world, but if your customer service stinks, it’s game over.

The Ultimate Guide to Marketing Your Self-Storage Business Online Building a Strong Online Presence Setting up your Google My Business profile Want to get found? Google’s gotta know you exist! Creating a Google My Business (GMB) profile is free, so there’s no reason to skip this. Just hop on over to Google and follow their

10 Features Every Self-Storage Management System Should Have in 2024 Easy Online Reservations Instant booking options for quick reservations People want stuff right away these days. So why make them jump through hoops to reserve a storage unit? Give them a fast, easy way to book without a bunch of forms or loading screens that

How to Increase Occupancy Rates with a Self-Storage Reservation System Why a Self-Storage Reservation System is a Game Changer If you own a self-storage business, you’ve probably had your share of headaches with missed reservations or double bookings. It’s like trying to juggle flaming swords while blindfolded. A reservation system can make life way easier,

Essential SEO Tips to Help Small Self-Storage Companies Get Found Online Getting Your Website Noticed Make sure your website is mobile-friendly These days, if your website doesn’t work on mobile, you’re pretty much invisible. With so many people browsing on their phones, having a mobile-friendly website is a no-brainer. Here’s what you can do to

Top Reasons Self-Storage Companies Need a Modern Website in 2024 Keeping Up with Customer Expectations Customers want online booking and real-time availability Let’s face it—people want things now. Gone are the days when customers had to call to check if you had a unit available. Now, they want to book and know if there’s space